CPGRAMS hi sawrkarin mipui chanvo a pekchhuah (public service delivery) dan chungchanga lungawi lohna (grievance) thehluh theihna a ni a. He portal ah hian sawrkar department engpawh chunga lungawi lohna neite chuan grievance an thehlut thei a ni. Grievance thehluttu beisei leh duh anga chhan a nih loh chuan appeal thehluh theih a ni bawk.
Court thutlukna te, mimal leh chhungkaw buaina te, RTI kaihhnawih te, India ram himna leh ram dang nena inthianthatna nghawng thei thil te, rawtna leh thurawn te chu CPGRAMS ah hian grievance ah pawm a ni lo a ni.
CPGRAMS portal: https://pgportal.gov.in/ (grievance thehluh dawnin portal ah hian in register phawt a ngai)
Mobile app: “MyGrievance” (Google playstore).